Shipping policy

Thank you for shopping with Simple Smile! We are proud to serve customers across the United States with reliable delivery and support. Below is everything you need to know about how we ship your orders.

📦 Order Processing Time

  • All orders are processed within 1–4 business days.

  • Orders are not shipped or delivered on weekends or holidays.

  • You will receive a shipping confirmation email with tracking once your order is dispatched.

🚚 Shipping Time & Method

We offer standard shipping across the United States via USPS, UPS, or other major couriers.

Shipping Option Estimated Delivery Time
Standard Shipping 5–10 business days

⚠️ Please note: Delivery time may vary depending on your location and external factors (e.g., weather, holidays, courier delays).

💰 Shipping Costs

We offer FREE Standard Shipping on all orders within the USA.

📦 Tracking Your Order

All orders come with a tracking number, sent to your email once the order is shipped.
You can track your package through our website or the courier's tracking page.

❗ Delays & Issues

If your order hasn't arrived within 15 business days, please contact us and we will look into it immediately.
In cases of lost or undelivered items, we will offer a replacement or refund.

🛂 Shipping Restrictions

  • We currently ship only within the United States.

  • We do not ship to U.S. Territories, APO/FPO/DPO addresses at this time.

📞 Contact Us

For any questions about your order or shipping, please reach out to our support team:
Email: contact@simplesmilellc.com

Phone: +1 305 707 2928